FREQUENTLY ASKED QUESTIONS

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CARING FOR YOUR NEW JEWELRY BY THE WAVERING LINE

• Remove jewelry before showering or swimming - this will likely extend the life of your handmade product.

• Please avoid bending or dropping. Polymer clay is a very durable material, but try to avoid bending as it can snap.

• If anything gets on your jewelry: For solid polymer clay colors, clean with a damp cloth and a small amount of 100% acetone (similar to nail polish). For pieces with textures or additive features, please use a little bit of water and a cloth.

• Handle with care! Handmade goods are meant to be quality products, but are still considered fragile, not indestructible.

Due to the handmade nature of TWL jewelry, slight variations in color and shape may occur compared to the photographs.

TO APPLY ESSENTIAL OIL

Did you purchase jewelry from TWL that features a lava stone/bead?
If yes, follow the steps below to use your favorite essential oil with your new jewelry...

• Add a minimum of 1-3 drops of your favorite essential oil to lava stone/bead

• Rest your jewelry piece over a cloth to absorb extra moisture

• Allow the jewelry piece to absorb oil before wearing

• The oil will diffuse throughout the day as your body generates heat

WHERE TO SHOP THE WAVERING LINE IN PERSON

COLORADO

Little Piece of My Heart - Loveland

Museum of Art Fort Collins - Fort Collins

SHIPPING

The time I need to prepare an order varies. At this time, The Wavering Line only ships to states within North America.

*FREE shipping/handling in US on all orders over $35

*Standard flat rate shipping/handling of $5 on all US orders under $35

*Alaska and Hawaii - standard flat rate shipping/handling of $10 on all orders

Ready-made orders will ship within 3-5 business days of receiving payment.
Made to Order pieces will ship within 2 weeks of receiving payment.

I’ll do my best to meet these shipping estimates, but cannot guarantee them.

The Wavering Line is not responsible for packages once delivered to the post office.
Please contact me before purchasing items if you would like to arrange insurance for an additional cost.

PAYMENT OPTIONS

Your payment information secure.

RETURNS + EXCHANGES

I happily accept returns. To return, contact The Wavering Line within 3 days of delivery and ship items back within 7 days of delivery.

I do not accept exchanges or cancellations. Please contact me if you have any problems with your order.

Due to the handmade nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

• Custom or personalized orders
• Items on sale

Conditions of Return: Customers are responsible for all return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.